Why does Finbloom need to verify my identity?
Why did I fail verification?
Acceptable Proof of ID Documents
Acceptable Proof of Address Documents
Why does Finbloom need to verify my identity?
Before we let people use our platform, we need to make sure they are who they say they are.
As a registered MSB in Canada, we need to follow strict KYC, AML, and ATF policies outlined by FINTRAC. Verification is a big part of those policies. It’s just one of the ways we’re working to prevent fraud, increase security, and keep your funds safe.
- MSB – Money Services Business
- KYC – Know Your Client
- AML – Anti-Money Laundering
- ATF – Anti-Terrorist Financing
- FINTRAC – Financial Transactions and Reports Analysis Centre of Canada
Why did I fail verification?
If you got an email letting you know we hit a problem while reviewing your ID documents, don’t worry, it’s not the end of the road! All you need to do is re-upload your ID documents to continue with your account registration.
Here are some common problems we run into while reviewing ID documents:
A mismatch between ID documents and personal information given during registration.
Blurry or illegible ID documents.
Expired or outdated ID documents.
Unacceptable ID document(s). See the full list of acceptable ID documents here.
If you need help registering your account, please reach out to our Support Team.
Acceptable Proof of ID Documents
We can only accept identity documents that meet the following criteria:
1. It must be issued by a government body;
2. It must be valid;
3. It must contain a photo of yourself;
4. It must contain your first and last name;
5. It must contain your date of birth. To qualify for an account, you must meet or exceed the age of majority in your province.
These are acceptable identity documents:
Passport
Driving Licence
Photo ID Card
Permanent Residence Card
Acceptable Proof of Address Documents
Your proof of address document must meet the following criteria:
Your first & last name;
Your full address (with postal code);
Dated within the previous 3 months.
These are acceptable proof of address documents:
Any of the following statements from the Federal, Provincial/Territorial or Municipal levels of government:
Pension Plan Statement of Contributions
Statement of Employment Insurance Benefits Paid
Statement of Old Age Security
Statement of Pension Plan Benefits
Statement of Remuneration Paid
Notice of Assessment Goods and Services Tax/Harmonized Sales Tax Notice (the actual cheque itself is NOT acceptable)
Digital Record of Employment (handwritten copies are NOT acceptable)
Child Benefit Notice (CCB)
Property Tax Assessment Municipal Utilities Statement
CRA Requirement to Pay Notice
CRA Instalment Reminder / Receipt
Workplace Safety and Insurance Board Statement of Benefits
Provincial/Territorial Vehicle Registration (only accepted if dated)
Any of the following statements from a bank, trust company or credit union:
Bank Statement for a Chequing, Savings, Tax Free Savings Account
Any Credit Card Statement
Registered Education Savings Plan
Registered Retirement Savings Plan
Registered Retirement Income Fund
Registered Home Ownership Savings Plan
Mortgage Statement
Any of the following utility bills*:
Water
Hydro (Electricity)
Natural Gas
TV (Cable / Satellite)
Home Phone Internet
*Note that Mobile Phone bills are NOT acceptable utility bills.
Any letter, transcript, or bill issued by a university or college.
Any letter, statement, bill, or certificate issued by an insurance company:
Home Insurance
Tenant Insurance
Auto Insurance
Life Insurance